Contact us
Members
If something looks wrong with a payment, include your house name and the reference on your receipt (it starts with MCP-). For questions about what you owe, your fines or a refund, ask your house first: the house decides its fees and refunds.
Houses, landlords and operators
To sign up a house, or for help with payouts and statements, email us.
How to reach us
- support@mycleanpay.com
- MyCleanPay, LLC
2702 E Southern Hills Blvd, Springfield, MO 65804
Please don't send health or recovery details. We don't need them to help with a payment.